Coronavirus Guidelines – October 2020

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We’re here to help

As an essential service we will remain open.

We hope our members and their families are keeping safe during these challenging times. At Waterford Credit Union, you’ll find a listening ear, a reassuring voice and deal with staff who will go above and beyond to provide you with the support and guidance that you need. We are here to help and open for business. Staff are available by phone, email and online. If your only option is to visit the office, please follow social distance protocols and please wear a mask.


We appreciate your continued understanding during such unprecedented times.

To open a New Account, you can now do so online @ Waterford Credit Union Membership

Please note that we will not be holding any foreign currency in stock, should you need to purchase Foreign Exchange, please allow a minimum of 3 working days for us to order it for you.

Making a Lodgement and Loan Repayment:

Both can be done by calling the office on 051-861600 and making the payment using your debit card.

Debit Card & Current Account:
We have recently launched our new Mastercard Debit Card & Current Account. This allows you access funds in your current account on the go (ATM), paying for goods online and in store. Your salary/social welfare payments etc. can be paid directly into your current new account. The current account is an addition to your shares and loan accounts. It is very easy to sign up and offers transparent fees. Visit for full details.

How do you sign up?
Online (you must login or register first) Click Here

In-branch (current photo ID & proof of address dated within 3 months required)

Applying for a Loan during Social Distancing
We are open for lending and our team are available by phone, email or online. So, if you’re thinking of consolidating your existing loans, carrying out some home improvements or maybe considering a larger home renovation project – get in touch today.

Collecting your loan
To keep within social distance guidelines, members are allocated a time/day to collect their loan to minimise contact where possible.

Loan Applications:

Call: 051-861616 | Visit: | Email:

Frequently Asked Questions:
How do I make a lodgement to my account/make a loan repayment by speaking to someone in Waterford Credit Union over the phone.

  • Call us on 051-861600.

How do I carry out a transaction online when I am registered for Online Services.

How do I carry out a transaction online when I am not yet registered for Online Services? Please register through link below, where you will receive an SMS with your PIN. You can then proceed to operating your account online.

For the latest information from the Health Services Executive in relation to the Coronavirus:
Please click here for details.